Field Process Engineer 3

 Lam Research
 Canada, Toronto, Ontario
 3 weeks, 3 days ago
About Lam….

Together we move the Atoms that move the World:

Imagine working on the front lines of innovation! As one of the semiconductor industry's leading suppliers of wafer fabrication equipment and services, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth.

Lam Research - where successful people want to work:

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. This is truly a rare opportunity. Lam Research is a market leader where our core values are not just words on the back of your badge. Given the criticality of this role to Lam Research's success, this philosophy starts with you.

Job Responsibilities
  • Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems.
  • Setup and complete experiments, collect data and generate reports for both internal and external distribution. Will develop new processes for new applications at customer sites on existing Lam equipment.
  • Initiates escalations, quality investigations and PRs. Developing relationship with process engineers in other regions, especially those running like applications.
  • Performs application related Project Management, which includes Plan, conduct and technically direct moderately complex projects. Define problems and objectives, develop approach, analyze results and provide recommendation for new and existing Lam equipment.
  • Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges.
  • Design and complete DOE evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades.
  • Develop new processes for small variants to existing customer applications.
  • Present technical and marketing materials to a high standard.
  • Any other duties as assigned by the immediate supervisor.
  • Other Job Responsibilities

    Customer Relations

  • Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands
  • Professionally represent the company to the customer.
  • Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified.
  • Can support process projects and manage customer and product group to drive to closure
  • Provide technical instruction and mentoring for Engineer levels 1 and 2.
  • Minimum Qualification
  • PhD in Electronics, Chemistry, Physics, Material Science or related field. Prior experience preferred but not required; or
  • MS with 3+ years of relevant work experience; or
  • BS in Electronics, Chemistry, Physics or related field with 5+ years of work experience
  • Use computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
  • Work independently, cooperatively in a team or with customers completing assignments with minimal supervision and a high degree of accuracy and attention to detail
  • Excellent communication and customer relations skills.
  • Preferred Qualification
  • In-depth understanding and working knowledge of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
  • Technical knowledge of Lam equipment (Etch / Deposition / Clean)
  • Problem solving and decision making
  • Excel, PowerPoint
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