Operations Manager - Canadian Museum For Human Rights (CMHR)

 Black & McDonald
 Canada, Winnipeg, Manitoba
 3 weeks, 2 days ago

Black & McDonald’s Manitoba team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

This position reports to the Division Manager FMO and is responsible for the overall administration of facility operations in accordance with contract specifications. The Operations Manager is expected to have extensive Facility Management experience and will oversee employee performance and will plan, organize, direct, control and evaluate the operation and projects for our clients according to schedule, specifications and facility operations. This position will also be responsible for effectively monitoring the facility adherence to health, safety, and environmental regulations. Duties and responsibilities include but are not limited to:

  • Plan, organize, manage and evaluate facility maintenance and operations, contracts and capital projects from conception to completion according to schedule, specifications and budget.
  • Oversee personnel needs of the contract(s) including recruiting, selecting, coaching and training employees, and evaluating employee performance.
  • Serve as relationship manager to our client, engaging the client in both operational and strategic levels.
  • Manage overall operation of the facilities in the areas of safety, productivity, and efficiency in accordance to contract specifications.
  • Work as part of a cross-functional team (as required) to identify and make recommendations for areas of potential improvement for the facility, processes, assets, at both operational and capital levels, while identifying associated internal and external risks.
  • Manage and coordinate all facility utility activities (such a boiler, emergency generators, electrical units, etc.)
  • Prepare proposals for additions, deletions and changes to the contract scope as requested by the customer.
  • Track, analyze and trend project costs to ensure work is completed efficiently with accurate reporting to the client.
  • Schedule, supervise, and monitor subcontracted personnel as needed to accomplish tasks.
  • Maintain statistics, prepare justification and estimate manpower requirements; requisition and select qualified employees necessary to perform work.
  • Develop, review and publish various operation and maintenance facility reports.
  • Inventory and order equipment, materials, and supplies for the maintenance department.
  • Establish and maintain strong, collaborative relationships with vendors and other third parties to understand challenges and opportunities and to ensure a timely exchange of information to ensure client satisfaction.
  • Develop and implement policies and procedures necessary to support the Facility.
  • Analyze and resolve interior design and space related problems caused by growth and restructuring.
  • Oversee expansion and relocation projects to ensure timely completion within budget.
  • Participate in and submit reasonable budget information and analyze financial data.
  • Interface with internal and external customers regarding status and priority of work.
  • Review and approve all expenditures for materials, equipment, tools, supplies and subcontractors.
  • Negotiate contracts, manage performance against budget, and manage relationships with building/property management, supply and service providers, banks and local legal firms.
  • Adherence to and implementation of health, safety, quality control, and environmental policies and programs.
  • Develop and maintain an expandable comprehensive maintenance program, which will include training maintenance personnel and establishing an aggressive preventive maintenance program.
  • Solve problems and/or conflicts and to maintain open communication with the customer.
  • Oversee facility quality control programs.
  • Actively participate in Corporate and site Improvement Programs, develop and implement safety procedures, conduct safety meetings, write reports and maintain related records.
  • COMPETENCY REQUIREMENTS

  • Change Orientation
  • Communicates Effectively
  • Continuous Learning
  • Customer Focus
  • Holds Self and Others Accountable
  • Problem Solving and Innovation
  • Teamwork and Collaboration
  • Maximizes Business Performance and Team Effectiveness
  • Strategic Perspective
  • EDUCATION REQUIREMENTS

  • Secondary diploma or degree in engineering, business administration, technical field, or similar area of study (or equivalent facility experience and knowledge)
  • WORK EXPERIENCE REQUIREMENTS

  • 5 -10 years of experience in managing a facility as well as implementing process and procedure improvements
  • Must have a strong knowledge of building electrical, mechanical, HVAC and building structural systems
  • Solid experience leading a mechanical maintenance team
  • Experience with industrial building, project management, and hydro/Water/HVAC an asset
  • Knowledge of Local and National electrical, building and fire codes
  • Demonstrate the ability to read and interpret mechanical drawings and technical manuals
  • SKILLS, ABILITIES, AND OTHER REQUIREMENTS

  • Effective leadership skills with a strong focus on facility and business processes
  • Competency in computer skills, including Microsoft Office applications
  • Experience with JD Edwards or an Oracle-based ERP system will be considered an asset
  • Prior practical utilization of a DSI platform will be considered an asset
  • Familiarity with contract management
  • Ability to be assertive while maintaining diplomacy and political awareness
  • Ability to motivate, lead and facilitate a cross-functional work team to achieve objectives
  • Excellent time management skills, ability to shift priorities on an ad hoc basis and flexibility with working hours
  • Ability to clear Reliability Status Security Clearance will be a requirement of this position
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